Ambulance and transport vehicles on the road

FAQs

Can family members or caregivers ride along with the patient?

Yes. We allow one family member or caregiver to accompany the patient, provided seating and safety conditions permit. Please inform us when scheduling so we can make the necessary arrangements.

What types of medical transportation services do you provide?

We offer non-emergency medical transport for hospital appointments, rehabilitation visits, dialysis, therapy sessions, and specialized transport for patients with mobility challenges. All rides are supported by trained, certified drivers and modern, equipped vehicles.

How do I schedule a medical transport service?

Simply contact our dispatch team via phone or through our online contact form. We recommend scheduling at least 24 hours in advance to ensure availability.

Do you accept insurance or Medicare/Medicaid for payment?

Yes, we accept most major insurance plans, including Medicare and Medicaid. Coverage varies, so please contact us to verify your benefits before booking.

What safety measures are in place during transport?

Our vehicles undergo routine maintenance and cleaning, and our staff are trained in first aid, CPR, and patient handling. We follow strict safety and infection control protocols to ensure your comfort and security.